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Quick answers
How quickly do you reply?
Within one working day by email, usually much faster on WhatsApp during farm hours.
Where is my order?
Every order ships tracked — the tracking link is in your shipping confirmation email. If it has gone quiet, send us your order number and we will chase the courier.
Can I return something?
Unopened items in original packaging within 30 days, with prior approval. Message us first and we will arrange it — food and perishable exclusions apply.